The Urban Glide Platform

India's first tech-enabled PMC service designed for the next era of bus public transit.

Urban Glide is the independent operating partner for India's e-bus GCC contracts — combining purpose-built technology with the operational depth of India's largest premium bus network and three decades of public-transit institutional authority.

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1,000+
buses operated daily by the parent network across four cities
6M+
monthly rides served — India's largest premium commute network
30yrs
public-transit institutional depth in the leadership team
Up to 15%
savings per kilometre of recoverable yield in the typical GCC contract
Who we're built for

Operating depth, where it actually counts.

GCC e-bus contracts are complex, long-duration, and penalty-heavy. The gap between a project that performs and one that quietly erodes is operational depth.

Urban Glide is the operating layer that sits within the operations mandate to ensure the system works for everyone involved.

Infrastructure funds
Audience · 01

Infrastructure Funds

GCC portfolios live or die on operational delivery, not contract structure. Urban Glide gives the principal real-time line of sight into depot performance — and the operating discipline to protect IRR across the portfolio.

OEMs
Audience · 02

Bus OEMs

Urban Glide is the operating partner the contract assumed — we run the depot, manage the STU relationship, contest penalties, and protect the operating margin you bid against.

Cities and authorities
Audience · 03

Cities & Authorities

We build for daily delivery, act as an advisory for bus system setups in new cities, identify demand patterns and provide a single shared view of how the service is performing.

The Urban Glide Platform

One platform. Five modules. Built around the depot.

Most Indian e-bus depots today run on paper duty registers, WhatsApp coordination, and disconnected spreadsheets. The cost shows up monthly in missed kilometres, contested penalties, and energy spend running 15–25% above the bid model.

The Urban Glide Platform fixes that. Five modules, one data layer, working alongside our advisory team.

Module · 01

Scheduling & Rostering with live substitution.

Replace the physical duty register with a digital scheduling layer that maps drivers to vehicles to routes, updated in real time. Substitutions, leave, and overtime are handled in one system — eliminating the coordination overhead behind missed departures.

  • Real-time duty allocation across the depot
  • Substitution logic for unplanned absences
  • Audit trail on every shift, feeding KPI reporting
Explore Scheduling & Rostering
Scheduling & Rostering dashboard
Module · 02

A Driver App that turns every driver into a data source.

Pre-trip vehicle inspections, trip assignments, and on-road escalation digitised on a mobile interface drivers actually use. Compliance records are auditable. The personal earnings dashboard reduces absenteeism by ending the pay-dispute cycle that drives attrition across GCC projects.

  • Pre-trip inspection & STU compliance records
  • Trip briefings & live route guidance
  • Daily earnings transparency for drivers
Explore the Driver App
Driver App
Module · 03

Energy & Charging Management that protects the bid-model assumption.

Each bus is allocated to a charger bay within the lowest available tariff window — automatically, every night. Per-bus state-of-charge is tracked through the cycle. Energy data flows into the reporting layer, supporting bid-model reconciliation.

  • Tariff-window optimised charging schedules
  • Per-bus SOC tracking and readiness assurance
  • kWh records for IRR & pricing reconciliation
Explore Energy & Charging Management
Energy & Charging Management
Module · 04

Workforce Automation that eliminates month-end reconciliation.

Payroll computes automatically from scheduling attendance, on-road hours, overtime authorisations, and incentive triggers. Removes the 3–5 working days of manual reconciliation most depots face — and the pay disputes that drive driver absenteeism.

  • System-generated payroll, no manual adjustment
  • Attendance reconciled with operational data
  • Full overtime audit trail for compliance
Explore Workforce Automation
Workforce Automation
Module · 05

An Operations Command Center that makes every kilometre auditable.

The Operations Command Center aggregates data across all modules into a single dashboard mirroring the GCC contract's KPI structure. Kilometres operated, schedule adherence, fleet availability, and penalty events are tracked in real time and reconciled daily — principal-grade governance.

  • KPI dashboards mirroring the GCC contract
  • Penalty events surfaced with platform data
  • IRR-ready reporting for the principal
Explore the Operations Command Center
Operations Command Center
The depot, end-to-end

The Urban Glide Platform across every part of the depot.

A digital operations layer paired with embedded advisory — nine modules in total, every one mapped to a workflow that determines kilometre delivery, penalty outcomes, or operating margin.

Urban Glide Bus Depot — annotated platform map
Tech Platform

A digital operations layer built for the e-bus depot.

Purpose-built for GCC contracts. Every module maps to the workflows that determine kilometre delivery and penalty outcomes.

Live Modules
01
Scheduling & Rostering
Shift rostering, driver-to-bus-to-route assignment, leave management, and substitution handling in one system. Replaces the physical ledger and the parallel WhatsApp thread.
02
Driver App
Pre-trip checks, live trip assignment, on-road issue escalation, and a personal earnings dashboard. Every driver interaction creates a data trail that feeds penalty contestation and diagnostics.
03
Energy & Charging Management
Slot-allocates buses across chargers, shifts load into low-tariff windows, and tracks per-bus kWh. Converts into measurable power cost savings every night.
04
Workforce Automation
Automated payroll from posting-book attendance, on-road hours, overtime, and incentives. Removes the month-end reconciliation scramble and driver pay disputes as a source of absenteeism.
05
Operations Command Center
Every shift, every kilometre, every kWh, every penalty — captured, reconciled, and benchmarked. The foundation for STU penalty contestation and IRR consulting with the principal.
Consulting & Operating Support

Data-backed advisory to close the IRR gap.

Consultants embedded inside operations, working from the same live data the platform generates. Real interventions, tracked against real outcomes.

Live Workstreams
01
Penalty Contestation
STU penalties are often contestable — but only with the data to back the challenge. Urban Glide's reporting layer generates that data in real time, turning a reactive process into a systematic one.
02
Uptime Recovery
Root-cause diagnostics on missed kilometres — whether driver gaps, vehicle availability, or charging failures. Each intervention is tracked and its impact is visible in the next reporting cycle.
03
Power-Cost Optimisation
Tariff-window scheduling backed by per-bus consumption data. Measurable savings on every charging cycle, with month-on-month benchmarking to track improvement.
04
Driver Hiring Strategy
Driver shortages are structural across GCC projects in India. Urban Glide provides a strategic hiring framework — compensation modelling, sourcing, and contingency planning — that treats the driver gap as a solvable operational problem.
See it in action

Inside the Urban Glide depot.

A short walkthrough of how the platform and our advisory team work alongside each other inside the BEST pilot — from the 5am driver briefing to the monthly KPI close.

Urban Glide depot operations
2:48

How Urban Glide runs a 250-bus depot

Indian public bus
Our story

Built at the intersection of two worlds that rarely meet.

Public transit in India has operated as a state monopoly for most of its history. The private market is structurally short on operators who understand how a public depot works at scale — and short on technology built specifically for that environment.

Urban Glide closes that gap. Cityflo's tech-native operating culture meets three decades of public-transit institutional knowledge, in a venture designed specifically for the GCC era.

For thirty years I watched promising contracts fail at the depot — not in the bid, not in the buses, but in the operating discipline of the first hundred days. Urban Glide exists because that gap can finally be closed.

Leadership

The only team that brings tech & transit in equal measure.

Most operators in this market come from one side or the other — either OEMs learning to operate, or transit consultants without a tech stack. Urban Glide brings both, in the people leading it.

Victor Nagaonkar
Victor Nagaonkar
Ex-OSD Head, BEST · 30 years

Helped shape the BEST framework for PPP and GCC contracts that the sector now operates within. Brings institutional authority and ground-level operational fluency that the private market cannot find elsewhere.

Jerin Venad
Jerin Venad
Urban Glide Owner · Cityflo

Leads Urban Glide from within Cityflo, bringing the tech-first operational DNA of India's largest premium bus network to the public transit infrastructure challenge.

The contract is signed. Now make it perform.

We work with infrastructure funds, OEMs, and city authorities who want their GCC contract to deliver what the bid model promised — operationally, financially, and as a public service. Most partnerships start with a depot diagnostic.